virtual background for free option
Having 1 or 2 virtual backgrounds for therapists who use the FREE plan would be nice.
a filter for user appearance
It may seem like a vain thing to ask for but the video is very unflattering and can affect self-confidence. Zoom has very simple yet effective filter options.
Increase the quality and reliability of the doxy.me video-calling experience
Be able to have stable audio and video connection through out entire session
Add an on-screen timer/clock
I would like to have a clock or timer that could display to the patient and myself during the session since they will often wait until the end of the session to get to what's really on their mind.
I would like to have my client's background noise and my background noise cancelled better like Zoom is able to do.
Stop nonconsually taking photographs of clients who are unaware the photo is being taken in the first place
I am reaching out to voice concern about the photograph that is taken of clients when they check into the waiting room. They are unaware it is being taken, which is inherently problematic. Today a client checked in right after she'd just showered and was not yet dressed for the session. Upon checking in, she immediately sent me an IM via Doxy to tell me she'd be ready in just a minute (she needed to get dressed!) and would let me know when to start the call, and by doing so she saw in the message box the photo/avatar that was taken of her in just her bath towel, which she voiced her discomfort with. I'm writing to advocate for her and to request that Doxy changes their standard practice either by 1) no longer taking a photo of a client upon check in, or 2) giving the client an alert prior to taking any photo and asking for consent prior to the photo being taken. Thank you for your consideration to this important and sensitive matter.
calendar of scheduled appointments
need to see a calendar where booked session are reflected and I can make changes if necessary
Add forms like PHQ-9 and GAD-7
Depression and anxiety screening for patients needs to be done by reading out the list and getting them to answer. Having the ability to integrate some forms will improve the visit.
automated message to patient upon check in
Would be very helpful if we had the option of sending an automated message upon checking in, such as "Dr Smith will be with you shortly" to acknowledge their presence.