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a filter for user appearance
It may seem like a vain thing to ask for but the video is very unflattering and can affect self-confidence. Zoom has very simple yet effective filter options.
virtual background for free option
Having 1 or 2 virtual backgrounds for therapists who use the FREE plan would be nice.
Increase the quality and reliability of the doxy.me video-calling experience
Be able to have stable audio and video connection through out entire session
Ability to Upload a Custom Background
I would like to be able to upload my own custom background for my sessions.
Stop nonconsually taking photographs of clients who are unaware the photo is being taken in the first place
I am reaching out to voice concern about the photograph that is taken of clients when they check into the waiting room. They are unaware it is being taken, which is inherently problematic. Today a client checked in right after she'd just showered and was not yet dressed for the session. Upon checking in, she immediately sent me an IM via Doxy to tell me she'd be ready in just a minute (she needed to get dressed!) and would let me know when to start the call, and by doing so she saw in the message box the photo/avatar that was taken of her in just her bath towel, which she voiced her discomfort with. I'm writing to advocate for her and to request that Doxy changes their standard practice either by 1) no longer taking a photo of a client upon check in, or 2) giving the client an alert prior to taking any photo and asking for consent prior to the photo being taken. Thank you for your consideration to this important and sensitive matter.
See a record of invites sent
It would ease my mind in knowing that the text invite was actually sent and received.
I would like to have my client's background noise and my background noise cancelled better like Zoom is able to do.
For the past week, the video and audio of the therapist becomes disabled mid-way through the session (sometimes, it happens a few times in an hour long session). The therapist is able to see and hear the patient but the patient has lost access to the therapist. Please let me know what is happening.