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Chat with People in the waiting room
generally available
C
Catherine Treece
It would be very helpful to be able to add a person in the waiting room to the chat options. For example if I'm running late or having technical difficulties. Currently the chat seems only to open once a session has begun.
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John Swinnie
generally available
John Swinnie
Good morning Catherine Treece!
You can chat with anyone in the patient queue. The chat tab displays for the first person, but you can click on ellipsis by the individuals name in the queue (even while on a call) to start a chat with that person. This help article will help show you how to do that. If you have any questions, please let me know!