need access to send a message to someone in the waiting room when I am with a different client
generally available
M
MaryAnne Lassegard
I have been told I can do this but there is no apparent option available at the chat box that would allow me to do this when I am with adifferent client
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John Swinnie
John Swinnie
generally available
John Swinnie
Good Evening,
If you are in a call with someone and another person checks into the queue, you should see them listed in the queue on the left hand menu. If you click the three dots like in the image below, you will be prompted with the chat button for them.
This help article will provide some additional insights if needed.
