Noise cancelling | Suggested Improvements

Noise cancelling

Cynthia Edwards

I would like to have my client's background noise and my background noise cancelled better like Zoom is able to do.

September 28, 2023

John Swinnie

Merged in a post:

background noise cancelling option for providers

Amanda McDonald

telehealth appointments can be disrupted by background sounds at home or in the office.

August 2, 2023

October 16, 2023

John Swinnie

Thank you for this feedback! We do have some built in noise cancellation and browsers are continually making updates trying to improve it on their side as well. Unfortunately, we are experiencing more echo related problems caused by the browser's (Chrome, Safari, Firefox, etc) noise cancellation right now, but hopefully we can find the sweet spot for you in the near future.