Please do not ask for feedback after every call. Take me straight back to waiting room
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Product Team
Merged in a post:
Take us back to our dashboard after the call without having to click on "Go to Dashboard." Thanks!
Marlene Millan
Product Team
Merged in a post:
stop asking if sound quality is good. When I'm done seeing a pt, take me back to the waiting room.
M
Mark Melden
Product Team
Merged in a post:
Please consider these, and many other noted suggestions, ASAP!
J
James Nelson
When done with a call - take me back to the waiting room. Is unnecessary for asking for a call rating at the end of
each
call - I'll let you know if there are problems. And UI is terrible requiring a button click to go back to dashboard - please fix. To further support colleagues' requests, please have the waiting room remain visible, or at least an option to 'pin' it to margin of screen - the screen is otherwise blank - having it disappear, in my opinion, serves on purpose.Amelia from doxy.me
Hello Mordechai - I'm Amelia with the doxy.me product team. Thank you for sharing your feedback - totally understand that asking for feedback after each and every call isn't the best experience. My team is working on a fix where you can quickly return to your Dashboard without seeing a request for feedback.
The call end screen (currently has the survey on it) is also where you can download chat history from the recently ended session.