Please do not ask for feedback after every call. Take me straight back to waiting room
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Amelia from doxy.me
Hello Mordechai - I'm Amelia with the doxy.me product team. Thank you for sharing your feedback - totally understand that asking for feedback after each and every call isn't the best experience. My team is working on a fix where you can quickly return to your Dashboard without seeing a request for feedback.
The call end screen (currently has the survey on it) is also where you can download chat history from the recently ended session.
Product Team
general availability
Product Team
Merged in a post:
Please return to DASHBOARD once a call ends - staying on the feedback request page is disruptive to workflow
Matias Verna
Product Team
Merged in a post:
Take us back to our dashboard after the call without having to click on "Go to Dashboard." Thanks!
Marlene Millan
Product Team
Merged in a post:
stop asking if sound quality is good. When I'm done seeing a pt, take me back to the waiting room.
M
Mark Melden
Product Team
Merged in a post:
Please consider these, and many other noted suggestions, ASAP!
J
James Nelson
When done with a call - take me back to the waiting room. Is unnecessary for asking for a call rating at the end of
each
call - I'll let you know if there are problems. And UI is terrible requiring a button click to go back to dashboard - please fix. To further support colleagues' requests, please have the waiting room remain visible, or at least an option to 'pin' it to margin of screen - the screen is otherwise blank - having it disappear, in my opinion, serves on purpose.Amelia from doxy.me
Hello Mordechai - I'm Amelia with the doxy.me product team. Thank you for sharing your feedback - totally understand that asking for feedback after each and every call isn't the best experience. My team is working on a fix where you can quickly return to your Dashboard without seeing a request for feedback.
The call end screen (currently has the survey on it) is also where you can download chat history from the recently ended session.