Simplification for 88 year olds
generally available
F
Frank Livelli
Need a second, simplified patient interface for 88 year olds who barely know how to work a computer. The goal should be make it as close to a FaceTime call as possible: ONE CLICK, period. For example MD types in pt's name and sends link; pt sees a screen that says simply: "Hello Mary Taylor. To start your telehealth visit with Dr. X, CLICK HERE --> X"
That opens a screen that says "Please wait for Dr. X to appear on the screen."
Their camera and mic are AUTOMATICALLY turned on, and then automatically turned off at the end of the visit.
Please get back to me to further discuss this:
Dr. Frank Livelli
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B
Bryan Zitzman
generally available
B
Bryan Zitzman
We love that you are being considerate of your patients and how to provide the best experience possible for them. I have good news for you. We already have a solution that you can use to accomplish what you want.
It's called auto check-in. In short, you have to edit your room link before sending it, but when your patient clicks on it, they will be checked in to your room automatically with whatever name you put in the room link.
It does have some limitations. Unfortunately, we are not able to force permissions on someone else's device. But once they have given permission the first time, it will remember those permissions and automatically have the mic and camera on.